Conducting Internal Investigations

To provide a structured and legally compliant process for conducting internal investigations into workplace issues, such as misconduct, harassment, or policy violations. This SOP applies to HR personnel, managers, and legal advisors involved in investigating workplace complaints or incidents.

Human Resources - Human Resources ManagementHuman Resources - Labor RelationsLegal & Compliance - Legal/Regulatory Support

Conducting Internal Investigations

Receive the Complaint
- Encourage employees to report
  complaints via the [Incident
  Reporting System] or directly
  to HR
- Document the complaint,
- Acknowledge receipt of the
  complaint
Assess the Need for
Investigation
- Determine whether the complaint
  warrants an internal investigation
- Consult legal counsel if
  necessary
- Notify all parties involved
Plan the Investigation
- Assign an impartial investigator
  or team to handle
  the case
- Including:
Conduct Interviews
Collect and Analyze Evidence
- Gather physical, digital, or
  testimonial evidence relevant to
  the case
- Analyze the evidence objectively
Compile Findings and Take
Action
- Prepare an investigation report
- Share the report with
  appropriate decision-makers
Communicate the Outcome
- Inform the complainant and
  respondent of the investigation’s
  outcome
- Provide support or resources
  (e.g., counseling, training) if
  necessary

Copy & Customize

Related Procedures

Creating Job Descriptions That Attract Top Talent

To provide a structured process for creating job descriptions that clearly define role expectations and attract qualified candidates. This SOP applies to all hi...

Human Resources - Human Resources Management, Human Resources - Personnel Hiring/Firing, Human Resources - Recruiting

Conducting Employee Onboarding Training

To provide a structured process for delivering onboarding training to new employees, ensuring they are equipped with the knowledge and skills needed to succeed ...

Human Resources - Employee Assistance, Human Resources - Human Resources Management, Human Resources - Personnel Hiring/Firing, Human Resources - Training

Processing Payroll: Steps for Accuracy and Compliance

To ensure timely and accurate payroll processing for all employees. This SOP applies to payroll staff responsible for processing employee salaries.

Human Resources - Human Resources Management, Human Resources - Payroll/Compensation, Legal & Compliance - Legal/Regulatory Support

Preparing for Internal and External Audits

To provide a clear process for preparing for internal and external audits to ensure compliance, improve operational efficiency, and maintain accurate records. T...

Human Resources - Human Resources Management, Human Resources - Labor Relations, Legal & Compliance - Legal/Regulatory Support, Operations/Production - Quality Assurance/Control

Posting Job Openings on [Platform/ATS Name]

To outline the steps for posting job openings to attract a pool of qualified candidates. This SOP applies to HR team members responsible for job postings.

Human Resources - Human Resources Management, Human Resources - Personnel Hiring/Firing, Human Resources - Recruiting

Onboarding New Employees: From Welcome Email to First Day

To ensure a smooth onboarding process for new employees, setting them up for success from day one. This SOP applies to managers, HR personnel, and team members ...

Human Resources - Employee Assistance, Human Resources - Human Resources Management, Human Resources - Personnel Hiring/Firing, Human Resources - Training, Legal & Compliance - Legal/Regulatory Support

All Procedures

Get your team on track today

No credit card, no commitment required

COMPARE PLANS SCHEDULE DEMO

About this template

Conducting Internal Investigations