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A Problematic Pyramid: Producing Effective, Actionable Procedural Documentation
A persistent challenge in any quality-driven organization is ensuring that standard operating procedures (SOPs), [...]
How Small Businesses Can Use Business Process Management Software?
Introduction Imagine a tool that transforms chaos into order, a magic wand for your small [...]
Continuity of Operations: Business Continuity Planning for Small and Medium Businesses
Continuity of Operations Planning (COOP) stands as a strategic endeavor in organizational settings, aimed at [...]
Common Mistakes to Avoid When Developing Standard Operating Procedures
Introduction Standard Operating Procedures (SOPs) are internal company documents that outline instructions for employees [...]
The Productivity Puzzle: A Beginner’s Guide to Understanding and Measuring Productivity in the Workplace
Introduction Team productivity plays a crucial role in achieving organizational success by maximizing outcomes within [...]
Project or Process? Distinguishing Project and Workflow Management
Introduction At a major public research library, the IT department recently encountered a pattern [...]
A Road Map to Organizational Documentation
In my last article, I described applying a simple What/Why/How framework to organizational activities in [...]
What? Why? How? — Answering Essential Questions in Your Organization
Organizational documentation takes many forms: mission statements, vision statements, strategic plans, policies, procedures, process maps, [...]
Maximize the Benefits of Virtual Teams
Government regulations intended to curb the growth of the COVID-19 pandemic have forced companies around [...]
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