Tag: policy

A Road Map to Organizational Documentation

In my last article, I described applying a simple What/Why/How framework to organizational activities in two different ways:...

What? Why? How? — Answering Essential Questions in Your Organization

Organizational documentation takes many forms: mission statements, vision statements, strategic plans, policies, procedures, process maps, project plans. How...

Documenting in Detail: A Policy Perspective

So you're convinced. Maybe it was enduring the latest tirade of a customer or colleague burned by botched work because...