Conducting Exit Interviews
To provide a structured process for conducting exit interviews to gather feedback, understand reasons for employee departures, and identify opportunities for organizational improvement. This SOP applies to HR personnel and managers responsible for conducting exit interviews with departing employees.
Conducting Exit Interviews
- Schedule the Exit Interview
- Schedule the interview
- Notify the employee via email or [Internal Communication Tool]
- Prepare for the Interview
- Review the employee’s personnel file
- Prepare a set of standardized questions
- Conduct the Exit Interview
- Summarize and Conclude
- Analyze and Act on Feedback
- Compile feedback
- Share anonymized insights
- Develop an action plan
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