Common Mistakes to Avoid When Developing Standard Operating Procedures

Introduction Standard Operating Procedures (SOPs) are internal company documents that outline instructions for employees to carry out various...

The Productivity Puzzle: A Beginner’s Guide to Understanding and Measuring Productivity in the Workplace

Introduction Team productivity plays a crucial role in achieving organizational success by maximizing outcomes within a given timeframe....

Project or Process? Distinguishing Project and Workflow Management

Introduction At a major public research library, the IT department recently encountered a pattern that perfectly illustrates why...

A Road Map to Organizational Documentation

In my last article, I described applying a simple What/Why/How framework to organizational activities in two different ways:...

What? Why? How? — Answering Essential Questions in Your Organization

Organizational documentation takes many forms: mission statements, vision statements, strategic plans, policies, procedures, process maps, project plans. How...

Maximize the Benefits of Virtual Teams

Government regulations intended to curb the growth of the COVID-19 pandemic have forced companies around the world to...

Onboarding Remote Employees: SOP Guide

New Hire Onboarding Checklist Template

10 SOPs Every Business Should Have

A Problematic Pyramid: Producing Effective, Actionable Procedural Documentation – TaskTrain

How Small Businesses Can Use Business Process Management Software?

Continuity of Operations: Business Continuity Planning for Small and Medium Businesses