Workflows, not wikis!

Boost your Productivity with a Process Management Platform Key Take-Away: If you’re looking to put effort into documenting your organization’s standard operating procedures for the error-prevention and efficiency gains that such systematization enables, set your sights higher than [...]

By |2020-03-25T04:26:30-04:0027-January-2020|

System Life Cycle Stewardship

A Simple, Scalable Approach to (IT) System Management Introduction The VP of Sales has a mandate to revamp the sales strategy and the existing CRM just won’t handle the new business processes. The office phone system is a [...]

By |2020-03-13T05:41:41-04:002-November-2019|

Documenting in Detail: Patrolling Permissions

Assigning Access An important but often overlooked aspect of distributing documentation electronically is assigning access permissions. In this article, we’ll discuss general considerations to bear in mind when sharing documents with others by assigning user and/or group access [...]

By |2020-03-13T05:19:00-04:0030-April-2016|

Documenting in Detail: DIY Distribution

Now that you have identified your documentation priorities and started to generate some policies and procedures, how do you best disseminate them? Unless you’re creating documentation entirely for your own benefit, it’s likely that you’ll need to share it [...]

By |2020-02-15T16:14:33-05:0029-February-2016|

Documenting in Detail: Procedure Procedures

In the previous installment of the "Documenting in Detail" series, I introduced a sample Policy on writing Policies (as well as other common types of organizational documentation). In this article, I descend to greater depth of detail on documenting [...]

By |2020-03-13T05:27:04-04:0013-January-2016|
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